Privacy Policy

Privacy Policy

Thank you for visiting our jewelry website. We take your privacy and personal information security very seriously. This Privacy Policy is intended to explain to you how we collect, use, store and protect your personal information. Please read this policy carefully to better understand your privacy rights and interests.

1. Personal Information We Collect

We collect some personal information when you use our website, including but not limited to the following:

Registration information: such as name, email address, phone number, billing address, shipping address, etc.

Payment information: such as payment method information such as credit card number and payment account.

Account information: such as user name, password and other information used for account management.

Order information: such as purchase records, shopping cart contents, purchase preferences, etc.

Browsing and usage data: such as your browsing behavior on the website, search history, IP address, device information, browser type, etc.

2. How We Use Your Personal Information

The personal information we collect will be used for the following purposes:

Order processing and delivery: to process your order, deliver jewelry and provide you with after-sales service.

Customer Service: to handle your inquiries, returns, exchanges or other after-sales service requests.

Personalized service: recommend jewelry products to you based on your purchase history and browsing behavior, and provide a tailored shopping experience.

Marketing and promotion: we may send you notifications about new products, promotions, discounts, etc. by email or SMS (you can unsubscribe at any time).

Improving user experience: By analyzing user data, we optimize website performance and content to make your shopping experience smoother.

Comply with legal obligations: we may disclose your information in accordance with legal requirements or court orders.

3. How to protect your personal information

We use advanced technology and security measures to protect your personal information from unauthorized access, use, modification or disclosure. Our website uses encryption technology (such as SSL protocol) to ensure the security of your payment information. All personal information is stored in a protected database and can only be accessed by authorized employees.

4. Information sharing

We promise not to sell or rent your personal information to third parties. However, we may share your personal information in the following circumstances:

Service providers: We may work with third-party service providers (such as payment processing, logistics distribution, etc.), who will only use your information to the extent necessary to provide services and must comply with our privacy policy.

Legal Requirements: We may disclose your personal information if required by law, regulation or court.

Business Transfers: If we merge, acquire or sell assets, your personal information may be transferred to the new owner as part of the transaction.

5. Third-Party Links

Our website may contain links to third-party websites. Please note that these websites are not subject to our Privacy Policy. We recommend that you review the privacy policy of the website you visit to understand how they handle your personal information.

6. Children's Privacy

Our website is not intended for children under the age of 13 and does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and find that your child has provided personal information without your consent, please contact us immediately and we will take steps to delete the information.

7. Access and Update Your Personal Information

You can access, update or delete your account information at any time. Please log in to your account and update your profile, or request to modify or delete your personal information by contacting customer service.

8. Use of Cookies

We use "Cookie" technology to improve your browsing experience. Cookies are small text files that are stored on your device to record your website usage behavior and help us provide personalized content and advertising. You can disable cookies in your browser settings, but this may affect your shopping experience.

9. Data Retention

We will retain your personal information as long as it is necessary to provide services, comply with legal obligations, or resolve disputes. If you want us to delete your account or personal information, please contact our customer service.

10. Policy Updates

We may update this Privacy Policy from time to time. If we make significant changes to the Privacy Policy, we will notify you by email or post an update on the website. Please review this policy regularly to learn about our latest privacy practices.